Last Updated: August 25, 2025
This Privacy Policy describes how Veltrio Properties ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website veltrio.properties (the "Site") or use our services.
1. Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when:
- Contacting us through our website forms
- Subscribing to our newsletter or marketing communications
- Creating an account or profile
- Submitting property inquiries or requests
- Participating in surveys or promotions
- Communicating with our agents or staff
This information may include:
- Name and contact details (email, phone, address)
- Property preferences and requirements
- Financial information (for mortgage inquiries)
- Professional or employment information
- Communication preferences
Information Collected Automatically
When you visit our Site, we automatically collect certain information:
- Device Information: IP address, browser type, operating system, device characteristics
- Usage Information: Pages visited, time spent, navigation paths, click behavior
- Location Information: General geographic location based on IP address
- Cookies and Tracking Technologies: See our Cookie Policy below
2. How We Use Your Information
We use your information to:
- Provide and improve our real estate services
- Respond to your inquiries and requests
- Match you with relevant property listings
- Send you marketing communications (with your consent)
- Process transactions and fulfill contracts
- Improve our website and user experience
- Comply with legal obligations
- Protect our rights and property
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with website operation, marketing, analytics, and customer service
- Real Estate Partners: Brokers, agents, lenders, and other professionals involved in real estate transactions
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance website functionality and user experience
- Analyze website traffic and usage patterns
- Personalize content and advertising
- Remember your preferences
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Object to processing
- Restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us using the information below.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
12. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion.
13. European Privacy Rights
EU residents have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, and port your personal data.